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shorecrab
Last week I spent a fair amount of time in Kingston Hospital - visiting. This was my first look at Patientlines' TV/ Phone/Games technology package - and I was impressed. I've previously read a bit about it and had the impression it wasn't too good. The hardware looks like it will last for ages. It's modern and funky looking(not difficult to achieve in a hospital environment) and it works very well.

I had a good nose around the place and I'd say about half the inmates used it at least. Not surprising when you know how boring it can get after a couple of days in hospital. Every day I phoned the help/support number to pay for another day, and it was always very busy. You could argue that the service is a bit expensive, but then they've got a captive audience, and it appears most people are prepared to pay for the convenience of being able to phone out to the outside world and/or watch the TV. Presumably the company intends to roll out to all NHS hospitals eventually.

Does anyone already have a grasp of the fundamentals for this company?
Share Bear
Yeah, I like it. Profits are a few years off though, so until then the stock will be driven generally by market sentiment.

I tend to buy it when the market is strong and investors are looking for blue sky stocks. I tend to come out of it when market direction is uncertain/bearish.

At the moment I have no position.
Paul E
Firstly I'll say I don't like this company as I think their charges are too high - so please treat my post with the contempt it deserves.

I have spent a lot of time in the Royal London over the last seven years following a pretty serious bike crash.

The last time I was in (Jan 2004) was the first time they were ok with patients using mobiles in the ward. I think this revenue stream may be under threat for PTL (the nurses/consutants understand that modern digital phones are reasonably low power and don't cause significant RFI problems) - I understand they have TV plus other potential revenue streams: I would certainly give these more weight should I be considering investing.

Just my thoughts.
shorecrab
Thanks for your input guys. Paul, yes, I think the service is a bit dear but then the majority of people seem willing to pay - which is that counts I suppose. You've a point regarding mobiles but the TV is an important factor I feel. The problem I foresaw was that the kit must cost a bit - I'll take a wild guess at £3k per unit - which might take 3 years to pay off. SB is this the main reason profits are a long way off?
Share Bear
In the last financial year, the capital expense of rolling out 21,000 terminals was £43.6m, which equates to just over £2k per unit.

This level of capital expenditure is expected to continue for at least the next 2 years.

At the last results the average revenue per terminal per day was £2.07.

At the last count they had 56,000 live terminals. Revenues can therefore be expect to be approaching £50m at the next full year results.

Interest is around £3m a year, but the killer is the depreciation charge, £16.6m last year, this is expected to grow as new terminals are installed. This will prevent the company from reaching profitability this year or next.

Cash generation last year from operations was £7.4m, this is quite respectable but is dwarfed by the company's capital expenditure, which increased debt to £46.6m at the year end.

Once they reach profitability, however, the sky's the limit. Until then the risks for the company are mainly regulatory, but the share price will still be driven by sentiment, imho.
Nosedive
Good company and as I see it major expansion ahead. They are piloting it in the states and in Belgium. Finance wise the Royal Bank of Scotland is behind it with funds. They are in debt at the moment.

I have had two profits out of it but wish I never sold at 109p last time. Look at its price now. Good share to follow in 2005

Nosedive
momentus
The founding director, Colin Alton has now retired as planned and (as expected) sold off some of his shares.

Interestingly:
1) He sold only 3m (3.26%) but retained 9.4m (10.2%).
2) He achieved a price only 1.25% discount to the bid at the time (117.5 vs 119). Normally you would expect lower.
3) The vast majority were picked up by Fidelity, increasing their holding to 9.35%

The price has dropped to 109.5, with strong support at 105p. Looks like a good time to get in on the back of the short term sentiment.
momentus
A little recap while they are still going cheap (imo!)

This is a WORLD MARKET LEADING COMPANY with an almost monopolistic franchise in the UK due to the inadequacy of their competitors. They are flogging the technology to the Americans. They are expanding into France & Holland.

One day every hospital bedside in the western world will have one of this type of terminals. The requirement for UK patients to have bedside telephone & television was MANDATED BY THE GOVERNMENT!

The new terminals give internet, television, email, telephone. Internet Cafes can charge several pounds an hour for such services. The terminals are also starting to be used for the hospitals own records access.

Captive market. Strong product. I know it raises the hackles of some that people might have to pay for such bedside services, but when the choice is nothing or this, you go for this. It is actually quite impressive.

They have indicated they are now concentrating on revenues rather than new installations - sounds like they have orders coming out of their ears but for the sake of good business they need to slow down the capital expenditure. Sounds sensible to me.

I am sure the new CEO will want to make his mark and they will have saved some good news for him to release. Remember the founding director only sold 1/4 of his stake on retirement - he ( & Fidelity who bought it at 117.5) obviously still have confidence.

A couple of reminders about Patientline:

The Market:

There are just over 300 acute hospitals in the UK with 200 or more beds. Some 80% of these are in England and are covered by the NHS Plan requirement to provide bedside television and telephone services by the end of 2004.

And only three licensed providers in the UK...

AGM Statement

March marked the completion of three years as a quoted company and three years
since Patientline was awarded one of the three government licences to provide
bedside television, radio and telephone services in hospitals. The pace of
change has been so fast that it is worth reminding ourselves how far the company
has come in those three years.

*Three years ago the Company had contracts for 32 hospitals. That has now
grown to 191;
*Three years ago there were 23 operational hospitals. Today there are more
than five times that number, at 126;
*Revenues have grown from #8 million to #37 million - a near fivefold
increase;
*Three years ago we had only a prototype of Terminal 2. It is now the
industry standard in the UK with more than 40,000 operational;
*Overseas operations are now a significant element of the group's
operations with revenues up from #400,000 to #5.4 million;
*The Company is now clearly positioned as a supplier of healthcare
services as well as patient services and Patientline has led the use of
bedside devices for clinical IT purposes, with the first live site in the UK
at the Chelsea & Westminster Hospital in London; and finally
*The Company has built a high level of awareness and a strong reputation
in the US, signing agreements for our first two hospitals, which require no
capital expenditure and so will be immediately cash positive.

There has been continuing success in winning new hospitals in the UK, many of which had previously selected an alternative supplier but had been disappointed by a failure to install as scheduled.
momentus
Shame I didn't listen to my own advice on Feb 11

QUOTE
Patientline (PTL) -3%

Prediction: Founding Director decides now he has retired its perfectly OK to realise a bit of that share capital. Oops bye bye share price. Heading sub 100p shortly, then bounce when newCEO stamps his mark imo.


Bought in at 109 and feeling that pain. Falling knives etc...

:-(
Nosedive
I think Share Bear hit the nail on the head when he said profits may be a few years off. I have been in your position twice Momentus but have not been there for long. I hope that is some consolation but if it isn't this maybe

Moneyweek article

I see this company as a world-beater and it will dominate hospitals not only in the UK but also in the USA and Europe if a rival does not catch up with it pretty fast. Warren Buffet has always gone for these types of companies although probably not at this stage of the game, debt etc. For a rival to catch up with PTL though is almost impossible. They dominate this sector and the NHS are buying in, their staff are going to use the system to access medical records etc.

I am not holding at the moment but it does look awfully cheap and I am tempted.

Edited: In fact reading the article again I now have it on my long term buy list. How much longer it will stay cheap is anyones guess although waiting for profits and good fundamenatls could be a year off but the price will rise on the way there?

Nosedive
momentus
Cheers Nosedive, hadn't seen that.

It does appear to be a combination of the Colin Alton & MRSA rubbish blighting the share at the moment. Seems strange that people who may have suffered all the pain of the heavy capital investment stage are now jumping ship just as all the effort is about to bear fruit.

Hopefully the £1 will hold, it has bounced from near £1 three times before. The time it failed was again following the exit of Hg the original venture capitalists - again a crazy reaction but this share seems very susceptible to sentiment.

Not sure of the level of institutional holdings but it appears to be fairly high.
Nosedive
Is this the time for Patientline?

I have always said that this company is a world beater and the recent news looks encouraging ... smile.gif Nosey

RNS

Patientline PLC
16 March 2005


NEW CHIEF EXECUTIVE JOINS PATIENTLINE

Patientline's new chief executive, Per Jonsson, yesterday took up his post,
shortly before the start of the new financial year. He joins from General
Electric Company ('GE'), where he has spent the last 16 years, the largest part
of which has been in the Medical Systems division.

Per Jonsson joins at a time of rapid development for Patientline overseas, as
well as in the UK. This has recently been evidenced by the increased interest
shown in the Patientline system at the recent HIMSS exhibition in Dallas, the
premier healthcare IT conference in North America. Prior to HIMSS, Tenet Health,
Patientline's first customer in the US, publicly cited Patientline as a prime
driver of improved patient satisfaction on the Oncology Unit at Doctors Medical
Center, Modesto.

The Company has now signed its third contract in the US, with the 450-bed
Deaconess Health. Deaconess is the leading health system in Evansville, Indiana
and one of GE's high profile 'strategic partner' accounts in the US. Under a
supply and support contract valued at nearly $4 million, the system will be
installed initially at the existing hospital and later at the new 'all-digital'
hospital, which is currently under construction. Patientline will be working
closely with GE to facilitate access to GE's Centricity software at the bedside.

In Holland the first contract has now been signed for an installation of the
Company's fully-digital Terminal 2 system involving its use to access a variety
of hospital IT applications. The contract is with the 700-bed Universitair
Medisch Centrum St Radboud, which is one of the eight university hospitals in
Holland. Installed initially in the 140-bed first phase of the hospital's
rebuilding programme, the capital costs will be funded jointly with the
hospital.

The next phase of Patientline's strategy in the UK is well advanced. It was
announced last November that the rate of new hospital installations would be
reduced to about half in 2005-06 to allow focus on the acceleration of profit
and cash generation. Action to reduce central costs and operating costs in the
field is already underway and the related one-off costs will be accounted for in
the current year.

As indicated in November last year, revenues in the UK have been affected by
changing patterns of bed usage in many hospitals. This appears to reflect the
widely reported year-end financial pressures within the NHS and the low
incidence of winter-related illnesses. Despite these factors, many of which it
is hoped will be short term, revenues for the key established Terminal 2 sites
have remained comfortably above £2 per terminal per day. The planned
productivity improvements that will come into effect during next year will also
reinforce margins.

Independent research conducted by the NHS and published this month has
re-confirmed the popularity of Patientline services. 88% of patients were
satisfied with the service, 94% found it easy to use, and 73% thought the
services were good value for money. 90% of hospital staff were satisfied with
this type of service and 84% agreed that it improved patients' feelings of
well-being.

Per Jonsson said: 'I am delighted to be on board at Patientline. The high level
of user satisfaction revealed by the NHS research is confirmation of the
underlying quality of the business and I look forward to playing my part in
realising the exciting opportunities in the UK and overseas markets.'

Note: Per Jonsson's appointment was announced on 9 February 2005. His most
recent appointment has been as General Manager of GE Oil and Gas Pipeline
Solutions, based in Germany - a $250 million turnover business operating
throughout Europe and Asia. There are no details to be disclosed as a
requirement of paragraphs 6.F.2(b) to (g) and 16.4(a) of the Listing Rules.

16 March 2005


==================================================
Patientline signs 4 mln usd US contract, sees further overseas expansion
AFX


LONDON (AFX) - Patientline PLC, which provides entertainment systems for hospitals, said it signed a supply and support deal worth 4 mln usd with the 450-bed Deaconess Health in Indiana, the group's third contract in the US.

Additionally, in Holland the first contract for an installation of its fully-digital Terminal 2 system has been signed, with the 700-bed Universitair Medisch Centrum St Radboud. Capital costs will be funded jointly with the hospital, Patientline said.

The company said it expects more rapid expansion overseas, and noted increased interest shown in the Patientline system at the recent HIMSS exhibition in Dallas.

In the UK, moves to cut costs are underway and Patientline said related one-off costs will be accounted for in the current year. Despite the widely reported year-end pressures currently afflicting the NHS and changing bed patterns, the group said revenues for the key established Terminal 2 sites have remained comfortably above 2 stg per terminal per day.

Planned productivity improvements next year will also bolster margins, Patientline said.

Chief executive Per Jonsson, who took up his post today, said: 'The high level of user satisfaction revealed by the NHS research is confirmation of the underlying quality of the business and I look forward to playing my part in realising the exciting opportunities in the UK and overseas markets.'

newsdesk@afxnews.com

ab
Nosedive
Well I have been watching patientline since I started trading and continue to get reminders about this fantastic opportunity. I plan to snap up some of these shares which are amazingly cheap right now!

The fundamentals are there, PEG of only 0.24 the SP of 78p is great value right now.

Mrs Nosedive is in Hospital as she was rushed in last week. They have found the cause and it is straight forward surgery so she will be home around wednesday hopefully but back to the point.

I have been visiting her and I am amazed at the new unit Patientline has put in see picture below


Right, they are still having a few problems as the email and internet have been working BUT it interferes with the television picture and phone so they have to iron out a few glitches. The patients in the hospital love this technology as it is so convenient for them even though it is expensive. However we get money back from our hospital fund so we are not that bothered. Also Mrs Nosedive is on a drip and she does not want to push that thing down to the TV room and also have to watch what everyone else is watching etc.

Her family have been calling her as well as mine direct to her bedside. It is just a fantastic product. Its all been said before so this is all IMO and as always DYOR.

Negatives are still lots of debt to RBS, ninety million I last heard and they are still not in profit, but they are still expanding as they are now in the states and Europe.

This must be a sure fire winner for the future. A world class product which has a niche that others will find extremely hard to enter

Nosedive
momentus
Still no sign of the bottom...

Off another 7p.
kennyams
I noticed that as well, no reason that I can see and no chat and or romours on advfn.
I think it must just be going out of fashion which means it worth watching like a hawk to get in when the winds of fashion change again.
eyecatcher
I have always liked prospects for this company - I think they had a little local difficulty with a phoneline last week which may be hurting sentiment. However if we get a lot of small sellers and a fall, then capitualtion could be complete, signalling a strong buy.
Nosedive
Mrs Nosedive (still in Hospital) told me last night that the unit 2 broke down again yesterday and they were all of air again for a little while.

They are having some difficulties with this new unit. Also internet and email etc are still not switched on because they interfere with the TV and phone

Looking so cheap though
Nosedive
Nosedive
Visited Mrs N tonight and there are a lot of problems with this unit. I got her another ten quid ticket and it took many attempts (more than 7) to get the unit to accept the new card. The software is very glitchy and they are going to have to do some sorting out here.

Some more first hand information:

* Maternity patients complain about the pricing because once your card is accepted your television time runs from then and you can't turn it off. If you go to x-ray or another department your money is wasted. Patients would like to see this changed so that it only deducts time while your card is inserted. Bad charging strategy!

* The phones are still too expensive and patients are worried that email will too. They also hope that the internet will be realistically priced and not like the television strategy

* Mrs Nosedives headset was faulty and we reported on Tuesday and again on Wednesday. In the end I swapped it with another from an empty bed (I used the disinfectant alcohol on the headphones but how many do?)

Despite the above, all the issues are surmountable and this company still appeals to me at the right price.

Nosedive
Nosedive
Up 8.16% today, that was the bottom

RNS
Patientline PLC
06 July 2005


Patientline plc

Director Shareholding

The board of Patientline plc (the 'Company') received notification on 6 July
2005 that Capita IRG Trustees Limited purchased on 5 July 2005 a number of
shares in its capacity as trustee of the Patientline plc AESOP. As a participant
in the AESOP, Phil Dennis, a Director of the Company, is interested in 338
shares purchased by Capita IRG Trustee plc at £0.74 per share.
eyecatcher
Yes interesting Nosey. tongueff.gif
Nosedive
Good buy PTL now, right on the bottom

IMHO DYOR

Nosey
eyecatcher
Nice move up this morning, well done. smile.gif
Nosedive
I am not holding EC as I am fully invested already.

If I had funds I would have been holding
ALK
PTL
IDN

Nosey
Luke Warm
cancel
Nosedive
PTL up nicely again
Nosedive
Mrs Nosedive in a different ward now...

Patientline still need to fine tune their complex system. Having said the negatives about pricing etc. The consensus from patients now is that they hate to do without it.

It is a winner but I want to reiterate this point for newbies looking for a quick return. This is not your share. This share is going to be a world beater they are now in three American Hospitals and others are queing up for it BUT PTL owe a massive debt to RBS (approx 100 million)

However long term wise and it could be 5 - 10 years this is IMO a wise investment. This company have a niche and like Warren Buffet says, I am paraphrasing "Get into something that other companies find difficult to challenge"

Nosedive
camiladasi
I have lost money previously on these and I think today's RNS announcement of a pricing investigation which includes PTL's services will scare potential investors and will have a negative impact at least in the short term.

WDIK, PDYOR.

camlad
Nosedive
Mrs Nosedives unit 2 broke yesterday morning and other patients having a lot of trouble with these new units. Most are demanding refunds.

I reported it to the operator and they don't have anyone to deal with it (well it was Sunday I suppose).

A long time before this company returns investments I am afraid.

I have been lucky and had two small profits out of them. However capital was tied up for months
Bob Uppendown
Patientline attacked in Observer article yesterday
camiladasi
PTL was placed 5th in a table of the top 50 FTSE "hidden gem" companies published in the Sunday Times yesterday - oops (whata mistaka to maka)!!! camlad

PS I've posted a link to the full "hidden gems" list - see topic in market discussions board.
eyecatcher
Reading your posts and the trading statement, I get a feeling this stock is not far away from meriting a spot in the suspensions alert thread. Quite shocked that things seem to have gone so pear-shaped.
Nosedive
Yes I was about to snap these up under 90p (having made two nice profits following this strategy in 2004). How Mrs Nosedive was reporting some discontent amongst patients and I held off. Phew!
eyecatcher
EK says:
' I note that there is a big seller in Patientline (PTL). Clearly one institution has lost patience with this line. The balance sheet remains painfully thin. I am not painfully thin but remain pleasurably short.'
Nosedive
I am in PTL for a retracement and short term profit.

Bought in @ 47p
Nosedive
EC there is a seller, Fidelity but Credit Agricole are buying though

Nosey
Nosedive
Going well this morning
Nosedive
What a result today, this confirms the breakout from basement. 70p short term looking easy from here

Nosey
High Riser
Hi Nosey, I've just seen on the daily threads that you've sold your PTL shares and was just intrigued at your decision as you seemed confident yesterday of a rise towards 70p? Once again you've befuddled me! Still (now nervously!) holding.

High Riser.
Nosedive
I was nervous yesterday holding PTL as I was sitting on a decent profit. So I banked it.

It is all to do with my trading strategy. PTL is classed as a 'trading share' in my warped brain. This means that if I get into a 10% plus profit and I see sellers coming in (profit takers) I immediately run like a coward to the bank.

However 70p still looks on the cards and this is only a guess based on retracement looking at the chart. Its up to you when you decide risk is high and reward too great to stay in.

I have had 3 profits out of PTL now and intend to grab some more. When the first wave of profit takers come in I shall buy back. I thought they were in yesterday but I was wrong and I called it wrong but banked my profit

Nosedive
Edit Typos
High Riser
Thanks Nosey, I realise that I have to make my own call but was interested to see whether you'd heard any new info. considering your post the day before sounded so confident. I must admit to having had similar thoughts to you at the end of Thursday's trading but decided that after my dealing costs I was better off holding and chancing a return towards mid 60's or 70's. Your strategy makes perfect sense to me. Good luck with your trading over the next few days and fingers xed for a continued PTL revival!

High Riser.
Nosedive
High Rise I have just been on ADVFN and some of the guys think 70p, Day_Dreamer reckons 60p for a quickie and fatknacker reckons 80p

I would stick out for 65p if I were still holding. I am Leopold555 over there

Nosey
High Riser
Very much appreciated Nosey! I will continue to hold for the time being at least on the back of your research - I would be extremely pleased if 65p were to be reached. I hope you continue to make plenty of lovely profit out of shares like these as you seem to really earn your winnings!

Regards,

High Riser.
Traderuk
Looks extremely tempting. Morgan stanley increasedto 9.3 million shares (10% of company)
Nosedive
Looking really good with two big instituitions buying. Very tempting indeed

You see High Rise, no need to panic Nosey always takes profits far too early, thats why I ain't rich?

Nosey biggrin2.gif
High Riser
LOL! Don't think so Nosey, reckon you've got this game nicely licked - share price dropped 0.5p on the news today (mind you I'm keeping my fingers crossed and hopefully not burnt!!) Out of interest could someone please explain to me as a complete numpty/beginner why the offer price of PTL is currently 58p whilst the bid price is only 53p (it seems a bit of a large difference to me!)? Cheers all and good luck with trading this week.

High Riser.
Nosedive
Pure luck HR me selling just before the retracement LOL

I would stick with it for now if I were in your shoes. I would be tempted to buy in again now on this dip but the spread and volume put me off.

I would HOLD
Nosey
Nosedive
Bad News


http://www.timesonline.co.uk/newspaper/0,,...1806775,00.html

I was about to buy back in. Not now though :-(
eyecatcher
From UK-Analyst tonight. Not a lot to add................

'.......Things were not so good at hospital bedside entertainment group Patientline, shares in which plunged 8.25p to 9.5p after a poor set of full-year numbers. In the 12-month period to March 31st, Pre-tax losses before exceptionals improved slightly to 11.3 million pounds from 11.5 million pounds in the prior year. Net borrowings also increased to 85.7 million pounds from 75.4 million pounds. In a sign of the times, it said that ward closures and empty beds had reduced the number of its terminals being used in the UK. Chairman Geoff White conceded that the group faced major challenges, but said that shareholder value could be improved. But not today. Er.. or perhaps not tomorrow either......'
dynamo_joe
Is anyoen other than me holding?
Anyone buying?
JohnTrading
At 2.52p has the low point been struck?
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